the room was chaotic and smelly, but hot chocolate in the lobby was a fun surprise! the pool was clean & refreshing. breakfast had some good choices, making it a cozy start to the day.

The staff were friendly and accommodating.

Our experience was marred by the never-ending noise from unruly kids above us. Despite multiple complaints to the front desk, the loud banging and disturbances persisted for hours, making it impossible to relax. The pool and hot tub were both filthy, with hair floating around. it was extremely disappointing since our plan was to enjoy them during our stay.

the king room with jacuzzi was a nice touch and exactly what we needed for relaxation. breakfast was solid, and the staff were truly friendly and accommodating. the hotel has a gym, which I appreciated, and it wasn't too far from major business spots.

100% recommend

The fast refund of my security deposit impressed me, and the extra TVs allowed both adults and kids to enjoy their shows simultaneously.

Spacious rooms with added amenities, Accessibility to shopping and dining, Family-friendly indoor activities

The hotel really needs to address its maintenance issues!!! The gym is frustratingly small and poorly ventilated, while the sound isolation is practically nonexistent. Plumbing problems sound serious. broken toilet flushes are not acceptable!!!

Exceptional Stay for Our Family!

Our family had a wonderful overnight stay. The staff, especially Abdul, went above and beyond to make us feel welcomed and provided great dining recommendations. The breakfast spread was impressive, keeping our kids happy. This hotel is a gem for families traveling to tournaments!

cozy, clean rooms with friendly staff and lovely breakfast selection each morning to brighten your stay

Great experience, friendly service, amazing breakfast!

cozy, cozy, cozy

I felt endlessly relaxed in the King Room with Jacuzzi, the perfect spot to unwind! The breakfast spread was a good surprise, featuring so many tasty options including fresh fruit and piping hot eggs. Plus, an indoor pool just waiting for a splash? Yes, please!

would recommend 🥰🏨

The staff was friendly and professional, making check-in quick and efficient. However, I experienced intermittent hot water issues during my stay, which affected my comfort. The breakfast was decent with spacious seating but could be improved. Overall, it was a mixed experience, ideal for families who value good service but may benefit from maintenance improvements.

I enjoyed my stay in a spacious room with two queen beds and found the breakfast options delightful, especially the fresh coffee. The indoor pool and hot tub were great spots to unwind after a long day. The only hiccup was that it took a bit longer to get extra towels when I requested them, but overall, it was a lovely experience! 😊

The King Suite was surprisingly comfy, and we loved the cozy vibes. Such a lovely spot to unwind after a long day of explorations. The bonus? Breakfast was totally a treat!

But honestly, if I have to wrestle with the shower for hot water again, I might just camp out instead! Fair warning, the TV remote is not a fan of cooperation.

Just a prime choice for a fleeting moment in Liverpool with good price-quality ratio. The pool was surprisingly clean and well-maintained during my stay. Keep an eye on the door keys. they tend to malfunction.

I enjoyed the cleanliness and comfort of my room. The staff was friendly and accommodating. The hot tub was a nice touch for relaxation. Breakfast offered a good variety, exceeding my expectations. Great location near shopping and dining options! 😊

Unexpected breakfast hiccup

The king room was spacious and comfortable. The staff were exceptionally friendly and made us feel welcome, especially at breakfast.

However, breakfast itself was disappointing, items often ran out and the quality was lower than expected.